The Hotel Inspector — Episode 6: Plume of Feathers

You are watching the episode Plume of Feathers Alex heads to the Malvern Hills, Worcestershire, to face one of her toughest challenges yet: 24-year-old landlord Hendrik who's never worked behind a bar in his life.Alex sets out to transform both the pub and the landlord. She knows that Hendrik needs more than business advice - he needs to find his voice and step up as a leader.