The Hotel Inspector — Episode 5: Windsors Hotel

You are watching the episode Windsors Hotel Alex Polizzi heads to the six-bedroom Windsors Hotel in Chertsey, Surrey, where occupancy rates have fallen to 25 per cent. Although impressed by the service and quality of food at breakfast, Alex advises owner Mel White to improve the poor decor, pay more attention to detail and reclassify the business as a guesthouse.